A team member prepares to pour milk into a small jug for a guest while chatting with another member of the team.
A team member prepares to pour milk into a small jug for a guest while chatting with another member of the team.

Our People

We believe that happy, fulfilled employees make for happy, satisfied guests.

100 years' of experience in hospitality. 100s of career opportunities.

We are striving to attract, advance and retain the best talent. Everything we do as a business is built on the passion and professionalism of our people.

We believe that happy, fulfilled employees make for happy, satisfied guests. That's why we're dedicated to providing your dream job with training and career development that is second to none. Whether you're searching for a local job or looking to re-locate, we are one of the largest employers in the country, with over 44,000 people working with us all over the UK.

We believe that happy, fulfilled employees make for happy, satisfied guests. That's why we're dedicated to providing your dream job with training and career development that is second to none.

Susan Martindale

Group HR Director

Loyalty and satisfaction

We strive to competitively reward our staff and we're proud that so many choose to stay with us. For example, members of our higher management team have been with us for an average of twenty years, and our restaurant and pub managers for an average of eight.

We encourage constant feedback from our employees which allows us to identify opportunities for positive change. Our aim is to support our team and encourage them to flourish within each role and enjoy a long career within our company.

Mitchells and Butlers Training

We are innovative trainers and offer our employees opportunities to expand their skillset with our impressive Mitchells and Butlers on-the-job training and qualifications such as Kitchen NVQ Apprenticeships, Quality Educational Spirit and Soft Drinks Training. We also offer a Post Graduate certificate for managers (CMS), Post Graduate Diplomas, apprenticeships and MBA/MSc programmes for higher levels of management.

Our careers website helps to ensure we match with the right individuals, with shared goals and workspace values. Our online tools help retail employees map out their path, plan their development and complete training online to build a career with flavour! 

Visit our dedicated careers website to read much more about our huge range of career opportunities. 

Read more about our Board of Directors and our Executive Committee

Two men in shirts are in deep conversation. Next to them, there are two soft drinks and a mug.

Our Vision and Values

We bring people together through memorable moments and experiences. Our vision is to remain at the heart of the community through our passionate team and continued innovation.

Tables and wide, white umbrellas are set up outside an All Bar One, where guests are sitting.

Our History

From historic pubs to modern city centre brasseries, our restaurants and pubs reflect all the diversity and antiquity you'd expect from a company well into its second century.

Friends smile at each other over drinks on a sunny day. In the background, a bottle is chilling in an ice bucket.

Property & Development

Property management and investment are key to our growth. The Mitchells and Butlers Property Department manage over 1,700 restaurants and pubs all over the UK.

Two men sit in a booth smiling. One is wearing a blue shirt with a pink polo shirt, and the other is wearing a blue suit with a white shirt.

Contact Us

Need to talk to us? Find out how to get in touch with our Press Office, Guest Care Department, or our Business Incident Helpdesk Team.